When you call for roadside service, you set in motion a series of events that are timesaving for you but could be life-threatening for your service driver. While proper training (and even licensing or certification) can minimize the possibility of a tragic accident, they still face danger in many aspects of their day-to-day work.
Your service driver must face severe weather, and sometimes that’s weather that has stopped other vehicles, including your own. They try to respond to calls as quickly as possible to help get your disabled vehicle either working, or off the road.
They must be aware of their surroundings, as narrow lanes or hilly terrain can pose a threat to any disabled vehicle that can’t get out of the road or is hidden from view. And of course, most other motorists are already in a hurry to get to their own destinations, and that can also pose a threat to your service driver as he/she services your vehicle.
It’s not an easy job, and our drivers out there are very aware of the dangers that exist for both themselves, and you and your family. Please follow your service driver’s instructions when they respond to your call for help, as they, as well as all of us, want you and your family to be safely serviced and delivered to a shop that can get you back on the road.